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FAQs

Delivery and Payment

Orders within the Czech Republic and Slovakia are usually delivered within 1–3 business days.

For all orders over 1,490 CZK (€60), shipping is completely free!

For smaller orders, delivery within the Czech Republic costs:

  • To a pickup point (Zásilkovna / PPL) – 69 CZK
  • To your address (PPL / GLS) – 89 CZK

For orders shipped to Slovakia, delivery costs:

  • To a pickup point (Packeta) – €3.49
  • To your address (GLS) – €4.49

You can pay for your order using the following payment methods:

  • Credit or debit card
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via the Klarna payment gateway
How is Joint Care Ultra different from other joint supplements?

Mainly in the quality and the amount of the ingredients.

We didn’t cut corners on any component
- the collagen peptides are in a patented form, the glucosamine and chondroitin are top quality and in a generous dose, the vitamin C comes from natural acerola, the high curcumin content is provided by a 95% turmeric extract, and the Boswellia serrata contains 65% anti-inflammatory AKBA.

It also contains no additives and stands out with a pleasant fruit flavor with no aftertaste.

When will I feel the effects?

You’ll usually notice a reduction in joint pain within 2–4 weeks, and an improvement in joint function within 6–8 weeks.

To support the repair of damaged cartilage or connective tissue, it’s necessary to take the joint supplement continuously for at least 8–24 weeks.

What if I don’t have any joint problems?

With excessive physical strain, it’s suitable to use the product even if you don’t have any noticeable joint issues.

In that case, Joint Care Ultra serves as effective prevention against wear and/or injury. Every athlete should have it in their stack.

How long do I need to take the joint supplement?

For optimal results, take Joint Care Ultra continuously every day for at least 4–8 weeks

Why does the Berry Mix flavor have an orange color?

The orange color of the joint supplement is caused by curcumin - an active compound known for its anti-inflammatory effects, and also one of the strongest natural colorants.

To mask curcumin’s strong color, we would have to add a large amount of coloring agents. We therefore decided to keep the naturally orange color instead. But don’t worry - the color has no effect on the taste!

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, contact us at info@officialcomplex.com. We will handle your question or request within 24 hours.

Disclaimer

This product has been placed on the market as a dietary supplement. It is not a medicine or a substitute for a varied diet. The minimum shelf life is stated on the packaging. The purpose of the information provided here is not to increase the consumption or sales of products. We do not encourage inappropriate, excessive, or unjustified use of the product. Always consult a doctor regarding the active ingredients and the use of the product. Store in a dry, cool place, out of reach of children.

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