7.000+

Bewertungen mit einem Durchschnitt von 4,9/5

100.000+

Zufriedene Kunden

2-Tage

Durchschnittliche Lieferzeit

99,6%

Kunden würden uns weiterempfehlen

FAQs

Delivery and Payment

Orders within the Czech Republic and Slovakia are usually delivered within 1–3 business days.

For all orders over 1,490 CZK (€60), shipping is completely free!

For smaller orders, delivery within the Czech Republic costs:

  • To a pickup point (Zásilkovna / PPL) – 69 CZK
  • To your address (PPL / GLS) – 89 CZK

For orders shipped to Slovakia, delivery costs:

  • To a pickup point (Packeta) – €3.49
  • To your address (GLS) – €4.49

You can pay for your order using the following payment methods:

  • Credit or debit card
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via the Klarna payment gateway
Should I mix Whey Protein with water or milk?

It depends on you and your taste preferences - both options are fine.

Can I use Whey Protein even if I’m lactose intolerant?

Yes. Our protein contains no more than 1.2 g of lactose per serving, which is many times less than what a person with lactose intolerance can consume according to the latest scientific findings (approximately 12 grams).

Can I overdose on protein?

No.

The only risk with excessive protein intake is digestive issues, such as bloating. That’s why we recommend not exceeding a daily dose of 2 to 3 scoops.

Does protein damage the liver and kidneys?

No.

Based on the latest studies, neither protein nor a high protein intake (at least 2.8 grams per kilogram of body weight per day) damages the kidneys or the liver, this is a myth.

Is Whey Protein suitable for children as well?

Yes.

If they are not getting enough protein (1.6 to 2 grams of protein per kilogram of body weight) from their diet.

Studies show that protein supplementation can effectively support children’s growth, health, and immunity when given in an appropriate amount.

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, contact us at info@officialcomplex.com. We will handle your question or request within 24 hours.

Disclaimer

This product has been placed on the market as a dietary supplement. It is not a medicine or a substitute for a varied diet. The minimum shelf life is stated on the packaging. The purpose of the information provided here is not to increase the consumption or sales of products. We do not encourage inappropriate, excessive, or unjustified use of the product. Always consult a doctor regarding the active ingredients and the use of the product. Store in a dry, cool place, out of reach of children.

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