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FAQs

Delivery and Payment

Orders within the Czech Republic and Slovakia are usually delivered within 1–3 business days.

For all orders over 1,490 CZK (€60), shipping is completely free!

For smaller orders, delivery within the Czech Republic costs:

  • To a pickup point (Zásilkovna / PPL) – 69 CZK
  • To your address (PPL / GLS) – 89 CZK

For orders shipped to Slovakia, delivery costs:

  • To a pickup point (Packeta) – €3.49
  • To your address (GLS) – €4.49

You can pay for your order using the following payment methods:

  • Credit or debit card
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via the Klarna payment gateway
Can vitamin C help with a cold?

Studies show that vitamin C can shorten the duration of a cold and reduce its symptoms.

It appears to be especially effective in athletes, stressed individuals, and older adults.

How should I take vitamin C during an illness?

At the onset of illness, you can increase your vitamin C intake to 1 capsule on an empty stomach every 2–3 hours, meaning 5–6 doses per day.

Taking vitamin C in the early phase of illness (as soon as possible after the first symptoms appear) can shorten both the duration and severity.

However, always consult your doctor before using higher doses of vitamin C.

Will vitamin C help me with acne and skin health?

Vitamin C can help in the fight against acne thanks to its antioxidant properties and its support of collagen production.

So vitamin C should also be part of your “skincare” routine.

How can I tell if I have a vitamin C deficiency?

A vitamin C deficiency can cause symptoms such as fatigue, bleeding gums, joint pain, weak connective tissue, and skin issues like slow healing even of small wounds or frequent bruising.

Can I overdose on vitamin C?

Vitamin C is water-soluble, and excess amounts are usually excreted in urine.

Very high doses of lower-quality forms can cause digestive issues such as stomach pain and diarrhea. However, the liposomal form Liposovit® is much gentler on digestion, so this risk is minimal.

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, contact us at info@officialcomplex.com. We will handle your question or request within 24 hours.

Disclaimer

This product has been placed on the market as a dietary supplement. It is not a medicine or a substitute for a varied diet. The minimum shelf life is stated on the packaging. The purpose of the information provided here is not to increase the consumption or sales of products. We do not encourage inappropriate, excessive, or unjustified use of the product. Always consult a doctor regarding the active ingredients and the use of the product. Store in a dry, cool place, out of reach of children.

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