7 500+ Reviews

7 500+ reviews with 4,9/5 average.

100 000+ Customers

100 000+ happy customers.

Fast Shipping

We ship 95% of orders the same business day.

99,6% Satisfaction

99,6% of customers would recommend us.

FAQs

Delivery and Payment

Orders within the EU and Switzerland are usually delivered in 1–3 business days.

How much does shipping cost?

  • Pickup point (GLS) – €4,49
  • Home delivery (GLS) – €6,59

For all orders over €70, shipping is completely free!

You can pay for your order using the following payment methods:

  • Credit or debit card
  • PayPal
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via Klarna
Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, contact us at info@officialcomplex.com. We will handle your question or request within 24 hours.

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